Refund & Cancellation Policy
Effective Date: 04/01/2025
1. Refund Policy
All sales are final once work begins (discovery, research, drafting). No refunds for change of mind, unused time, or client-caused delays.
Exceptions: Duplicate payment, failure to deliver on our side, or written agreement. Requests must be sent to info@wrytn.ai within 7 days.
2. Cancellation
Cancel anytime via info@wrytn.ai.
Monthly subscriptions: Cancellation stops future billing. No refund for the current cycle.
Custom projects: Cancellation halts work. Completed work is billable.
We recommend canceling at least 3 business days before your next billing cycle.
3. Paused or Delayed Projects
Your subscription continues unless there is a written agreement to pause. Inactivity of 30+ days may result in forfeiture of unused services.
4. Exceptional Cases
We may offer partial refunds or credit at our discretion.